We recently celebrated our two-year anniversary from when we first started trading and opened our telephone lines. Read on to find our more about how we started, the milestones we have achieved so far, and what the next 12 months have in store for us.
We at Alto Energy we strive to offer the best possible customer service. The best way in improving that is to get feedback from our customers to offer them, and any new customers, a better service moving forward. We are posting every 3 months to provide an update on the feedback our customers have been giving us via the survey platform, SurveyMonkey.
Mr & Mrs Didsbury, from Lancashire, chose Alto Energy to design, supply and commission their 11kW IVT Greenline HE Ground Source Heat Pump based on a recommendation from their local plumber and builder. ‘Rising fuel prices, Renewable Heat Incentive payments and both oil and coal being dirty and expensive’ were all significant factors in their decision to choose heat pump technology to provide a cost efficient heating system for their home.