The festive season is already upon us! Alto Energy's office will be closed for the Christmas break. We will still be offering limited technical support through this time. Below we outline how and when technical support will be available, and where you can source spare parts.
We at Alto Energy we strive to offer the best possible customer service. The best way in improving that is to get feedback from our customers to offer them, and any new customers, a better service moving forward. We are posting every 3 months to provide an update on the feedback our customers have been giving us via the survey platform, SurveyMonkey.
Mr & Mrs Didsbury, from Lancashire, chose Alto Energy to design, supply and commission their 11kW IVT Greenline HE Ground Source Heat Pump based on a recommendation from their local plumber and builder. ‘Rising fuel prices, Renewable Heat Incentive payments and both oil and coal being dirty and expensive’ were all significant factors in their decision to choose heat pump technology to provide a cost efficient heating system for their home.
Experts have said that major energy efficiency refurbishment of millions of homes are required in order to cut carbon emissions. This comes following the news of keeping the world below 1.5C warming.
On the 8th October 2018, the most extensive warning on the risks of rising global temperatures was issued. The Intergovernmental Panel on Climate Carnage (IPCC), made up of various scientists and government officials, gathered at a meeting in South Korea and issued a special report on the impact of global warming.