Warranty & Service

Alto Energy has a nationwide team of world-class heat pump engineers. All of our engineers are multi-trade, and can boast years of experience with a whole range of heat pump systems. As the UK manufacturer's agent for IVT, our engineers are the UK's only approved IVT engineers.

 

 

IVT PLUS

Insurance-backed Warranties

Annual Service

Technical Support

Unlimited Call-Outs

 IVT Heat Pumps

IVT Heat Pumps

 

EXTENDED WARRANTY & SERVICE PLANS

To keep your heat pump operating efficiently it's important to regularly service it.

If you're looking for premium cover, we also offer a comprehensive insurance-backed extended warranty, exclusively on IVT heat pumps. Alto Energy has secured a commercial arrangement with a specialist engineering insurance partner, Arctic. Based in Sweden, Arctic have been a long standing partner of IVT, and so we are delighted to be able to partner with them ourselves to offer insurance-backed extended warranties to IVT customers in the UK.


 

SERVICE Visit

ONE-OFF SERVICE & FIRST SERVICE

Book a one-off service. Give us a call or contact us via the form below and our technical support team will contact you to confirm a convenient time and date.

All of our Extended Warranty and Service plans will require a First Service to be carried out before the plan can start. 

 

HEAT PUMP SERVICE
from £180.00

Price shown excludes VAT