Expert Heat Pump Servicing Across the UK
Heat pump servicing is essential to keep your system running efficiently and reliably. Our expert team works with all leading brands, including Mitsubishi, Samsung, Worcester Bosch, IVT, and Viessmann. Regular servicing helps prevent unexpected repairs and can delay the need for a full replacement, saving you money in the long run and giving you peace of mind that your home will stay warm throughout the year.
Our Service Plans Have You Covered
If you’d rather not worry about booking a service every year, our Service Plans make it simple. As well as your annual heat pump service, you get access to extra benefits that keep your system protected and running smoothly. We offer nationwide coverage, with engineers located across England, Scotland, and Wales. So wherever you're located, our team can help.
Service Plan
A popular choice if you want regular servicing with extra support. Includes:
- Full annual service of your heat pump and connected equipment
- Unlimited telephone technical support
- Unlimited call-outs for faults or breakdowns (small excess per visit)
- 10% off all Alto Energy engineering services, including parts and labour
Premium Service Plan
Includes everything in the Standard Plan, plus:
- The cost of replacement heat pump parts, including controls, sensors and hot water cylinders
- Labour included for any qualifying repairs
- Cover up to a set Repair Limit based on the age of your system
Annual Heat Pump Service
If you'd prefer to book a one-off annual service, please complete an enquiry form and someone from our team will reach out to provide you with a quote.
Mitsubishi heat pump servicing
Regular servicing helps your Mitsubishi Ecodan heat pump run efficiently and stay within the manufacturer’s warranty terms. One-off services and service plans available.
Worcester Bosch heat pump servicing
Keep your Worcester Bosch heat pump running smoothly and performing at its best with regular servicing carried out by our experienced engineers. Book a one-off service or sign up for a plan.
Samsung heat pump servicing
Ensure your Samsung heat pump stays efficient and reliable with expert servicing. One-off services and flexible service plans available.
IVT heat pump servicing
Maintain peak performance for your IVT heat pump with thorough servicing by our specialists. Choose a one-off service or ongoing service plan.
Viessmann heat pump servicing
Keep your Viessmann heat pump running at its best with professional servicing. We offer both one-off visits and tailored service plans.
Heat pump repairs and technical support
Even with regular servicing, problems can sometimes occur. Our dedicated technical support team is available free of charge to help diagnose issues over the phone. In many cases, we can guide you through a solution straight away, saving you both time and money.
If the problem needs hands-on attention, we can arrange an engineer visit anywhere in the UK. We also hold a wide range of replacement parts in stock, meaning repairs can usually be carried out without delay. And if repair is not the most cost-effective option, our team can advise on the right time to consider a full heat pump replacement.
Frequently Asked Questions About heat pump servicing
Do heat pumps need servicing?
Just like a boiler or a car, a heat pump needs regular care to keep performing at its best. Servicing helps maintain energy efficiency, avoids unexpected breakdowns, and protects your warranty. It’s also a good opportunity to make sure your system is set up correctly for your home’s heating needs.
How often should a heat pump be serviced?
We recommend servicing your heat pump once a year. It’s the best way to keep everything running smoothly and efficiently, and for many brands it’s also a requirement to keep the warranty valid. Regular servicing helps spot small issues before they turn into bigger problems, which can save you money in the long run.
Do air source heat pumps need servicing?
Yes, servicing your heat pump helps to keep the system operating efficiently, especially through the colder months when it’s working hardest. Most manufacturers also require yearly maintenance to keep the warranty valid. A service will check key components, update settings, and make sure everything’s running as it should.
How much is an air source heat pump service?
An air source heat pump service typically costs £330. That covers a full system check by one of our expert engineers, with a detailed report provided afterwards. We also offer service plans if you'd prefer to spread the cost over the year.
How long does a heat pump service take?
Most services take around 1 to 2 hours, depending on the system and how accessible it is. Our engineers aim to be thorough while keeping any disruption to a minimum.