CAREERS

We are a growing company in the exciting renewable heating sector. We're a designer and distributor of heat pump systems, a technology at the forefront of the UK's plans to decarbonise heating in homes. The market is expected to increase ten-fold over the next decade. We fundamentally believe in a good work and life balance, and we also believe that work should be enjoyable and rewarding. Given the expected growth in the business, there is a significant opportunity for personal development.

ROLES

telesales account manager

📍 Location: Carterton, Oxfordshire
👤 Reports to: Sales Director
💷 Salary: Competitive base + uncapped commission
🕘 Employment: Full Time, Monday to Friday

🌍 About Alto Energy Limited

Alto Energy Limited is a leading UK specialist in renewable and energy-efficient heating solutions, supplying industry-leading ground and air source heat pumps, underfloor heating systems, and comprehensive support services to installers, developers, homeowners and contractors across the UK. We are committed to driving the transition to clean, sustainable heating technology and supporting our customers at every stage — from initial enquiry through design, supply, installation, and aftercare.

✨ Your Mission

As a Telesales Account Manager at Alto Energy, you’ll be a key part of our commercial growth engine. You’ll turn inbound enquiries and proactive outreach into strong customer relationships and revenue — helping installers, developers, and homeowners access the best renewable heating solutions on the market.

📞 Key Responsibilities

• Handle inbound sales enquiries via phone, email and CRM — engaging warmly and professionally with potential customers.

• Proactively generate new business opportunities through outbound calling and targeted prospect lists.

• Understand customer needs and position Alto Energy’s products and services (heat pumps, MCS support, technical guidance) to match requirements.

• Manage the full telesales cycle: qualify leads, quote solutions, negotiate pricing, close deals, and hand over to delivery teams.

• Build and maintain strong customer relationships, ensuring high levels of satisfaction and repeat business.

• Collaborate closely with the wider sales and technical teams to share customer feedback, pipeline insights, and product improvements.

• Keep accurate records of all sales activities and customer interactions in our CRM.

• Meet and exceed monthly/quarterly sales targets and contribute to team performance.

🎯 What We’re Looking For

Experience & Skills
✔ Proven success in telesales, lead conversion, or outbound sales roles.
✔ Comfortable making high-volume calls and managing a sales pipeline.
✔ Excellent verbal and written communication skills, persuasive and customer-focused.
✔ Strong organisational skills with attention to detail and CRM literacy.
✔ Ability to handle objections and stay resilient under pressure.
✔ A team player with a proactive, problem-solving attitude.

Nice to Have
🌱 Experience in renewable energy, HVAC, construction, or technical product sales.
💡 Knowledge of heat pumps or heat pump funding/grants (helpful but not essential).

🧠 What You’ll Get from Alto Energy

👉 Competitive base salary + uncapped commission & bonus structure
👉 Formal training + product knowledge development (including heat pump tech)
👉 Opportunity to grow with a fast-expanding team in the renewable / clean energy sector
👉 A supportive, inclusive culture where ideas and performance are recognised

Ready to Join Us?

If you’re enthusiastic about sales, enjoy building rapport over the phone, and want to help customers adopt sustainable heating solutions, we’d love to hear from you.

📧 Apply with your CV and a short cover letter to: jobs@altoenergy.co.uk

Speculative Applications

If you’re interested in working for us and helping to grow the heat pump market, we always welcome speculative applications. Please send your CV and cover letter, outlining what skills you bring to the table and the type of role you see yourself doing, to jobs@altoenergy.co.uk

What Are We Looking For

We’re always on the lookout for great people to join our incredible team, both in our head office in West Oxfordshire, and out on the road with our engineering team. Our Heat Pump customers, both installers and homeowners alike, rely on the skill and technical expertise we are able to provide, as well as our ability to connect with people and our determination to get the job done.

Don't be put off if you don't have much (or any) experience with heat pumps - you'll be provided with all the training you need, both on-site with our field engineers as well as office-based training directly with our management team. If you are the type of person who likes a challenge who wants to be part of the growth of a new industry, and who has an interest in new and innovative technologies, then we would love to receive your application.