The festive season is already upon us! Alto Energy's office will be closed for the Christmas break. We will still be offering limited technical support through this time. Below we outline how and when technical support will be available, and where you can source spare parts.

Electricity from renewable sources - such as wind and solar power - could meet around half of the UK’s electricity demands by 2030, at a price which is just as cheap as that of coal, oil or gas generation.

We at Alto Energy we strive to offer the best possible customer service. The best way in improving that is to get feedback from our customers to offer them, and any new customers, a better service moving forward. We are posting every 3 months to provide an update on the feedback our customers have been giving us via the survey platform, SurveyMonkey.

Mr & Mrs Didsbury, from Lancashire, chose Alto Energy to design, supply and commission their 11kW IVT Greenline HE Ground Source Heat Pump based on a recommendation from their local plumber and builder. ‘Rising fuel prices, Renewable Heat Incentive payments and both oil and coal being dirty and expensive’ were all significant factors in their decision to choose heat pump technology to provide a cost efficient heating system for their home.

The Renewable Energy capacity in the UK has tripled in the past 5 years - this is even faster than the ‘dash for gas’ of the 1990s. Not only that, the capacity for fossil fuels has fallen by one-third due to power stations becoming uneconomic or coming to the end of their life.

The Government has launched a £320m scheme to help accelerate the adoption of low-carbon heat technologies, such as ground source and air source heat pumps, across the UK's public, private and domestic sectors.