Replacement Air Source Heat Pumps to Get Your Home Warm Again
If you need a replacement air source heat pump because your current system has broken down, become unreliable or reached the end of its life, Alto Energy can help. We replace heat pumps from any manufacturer, assessing your existing installation before recommending a suitable replacement.
Where possible, we'll retain existing components such as your domestic hot water cylinder, buffer tank, radiators, underfloor heating and pipework. This means you won't necessarily need to replace your entire heating system, helping to keep costs and disruption down.
Request a Quote

When should you replace a heat pump?
There are several reasons you might want to consider replacing your existing heat pump.
- Your heat pump is getting older
- Your heat pump keeps breaking down
- You want newer technology
- Your heating needs have changed
- Your heat pump isn't performing as it should

Can I keep parts of my existing heating system?
Usually, yes. Replacing your air source heat pump doesn't necessarily mean replacing the rest of your heating system.
We'll look at the condition and suitability of your existing components before specifying your new heat pump. If they're in good working order and suitable for the replacement system, they can often remain in place.
The Process of Replacing Your Heat Pump
Replacing your heat pump is straightforward. We'll assess your existing system first, then take care of the supply and work with an Alto Assured installation partner to complete the replacement.
Tell Us About Your System
Get in touch with our team and provide details about your existing air source heat pump.
System Assessment
We assess your existing heat pump and heating system to determine whether repair or replacement is the right option.
Replacement Quotation
We specify a suitable replacement and provide a quotation.
Installation Price
An Alto Assured installation partner reviews the requirements and provides a fixed price for the installation.
Replacement Installation
We arrange delivery of your new heat pump and the Alto Assured partner completes the installation.
Handover & Collection
We commission the system, arrange collection of your old heat pump and provide your handover pack and new warranty.
Ready to replace your air source heat pump?
If your existing air source heat pump is becoming unreliable, reaching the end of its working life or costing more to repair, get in touch with our team.
We'll assess your existing system, advise whether repair or replacement is appropriate and, if replacement is the right option, help you choose a suitable new air source heat pump.
Request a QuoteFrequently Asked Questions
-
Yes. We can assess and replace air source heat pump systems from any manufacturer. Your replacement heat pump doesn't have to be the same brand as your existing system.
We currently supply Mitsubishi, Samsung and Bosch air source heat pumps and will recommend a suitable option based on your existing system and heating requirements.
-
It is usually possible to replace an air source heat pump within a few days.
The exact timeframe will depend on the system, the work required and installer availability. During busier periods, installation times can be longer.
-
Usually, yes. We'll check your existing domestic hot water cylinder to make sure it is in good working order and suitable for use with the replacement heat pump.
If it is, there's generally no need to replace it simply because you're replacing the heat pump.
-
Potentially. We'll assess the existing buffer tank and the way your current system is configured before specifying the replacement.
If it is suitable and in good condition, it may be possible to continue using it.
-
In many cases, yes. If your existing air source heat pump has been heating your home effectively, your existing radiators may be suitable for the replacement system.
We'll assess the existing heating distribution as part of the replacement process rather than automatically replacing components that don't need replacing.
-
It can be, particularly where existing components such as the hot water cylinder, radiators, underfloor heating and pipework can be retained.
Every installation is different, though. We'll assess your existing system and identify what can be reused and what needs changing before providing a quotation.
-
Not necessarily. If your existing heating distribution and other components are in good condition and suitable for the replacement heat pump, they can often remain in place.
The purpose of our initial assessment is to establish exactly what needs replacing and what can stay.
-
Once the replacement installation is complete, we'll arrange collection of your old air source heat pump as part of the replacement process. We then recycle the unit and dispose of the refrigerant appropriately.
Our Accreditations
We take the quality of our products and services very seriously. This is reflected in the accreditations we have obtained in order to ensure that we are completely compliant with all of the relevant industry standards.



