Working with Alto Energy - Self Builders
Key Services Provided
✓ Bespoke heat pump design specifically for your custom built property
✓ Design, supply and commissioning service with full MCS accreditation
✓ Training for your local heating installer, or access to our nationwide installer network
✓ Handover pack with the necessary certificates and instructions for you to claim Government grants
✓ Lifetime technical support and ongoing service & maintenance contracts
Bespoke Heat Pump Design
We understand that when designing your own home, it will be a property that is unique. This means that the heat pump design will need to be unique too. For every heat pump that we design and supply, we complete a bespoke room-by-room heat loss assessment and produce a suite of bespoke schematics for the heat pump installation. This design enables us to specify the ideal heat pump for your property, which we supply as part of a package including an appropriate cylinder and relevant ancillary components.
Lifetime Support
As part of our heat pump package, we provide lifetime technical support, a minimum 5 year parts and labour warranty on all the heat pumps we supply, and of course we take full design and performance liability. Furthermore, we offer ongoing service and maintenance contracts, fulfilled through our own employed engineers, enabling us to continue to maintain your heat pump into the future.
Our MCS Umbrella Scheme
Alto Energy’s MCS umbrella scheme is designed to enable you to carry on using your local plumbing and heating installer and still achieve a fully MCS accredited installation. We carry out all of the MCS design work, we specify and supply the heat pump equipment that you need, and one of our regionally-based engineers will inspect and commission the installation once it is completed. We then issue a suite of certificates which you will need to claim any Government grants, such as the Renewable Heat Incentive.
National Installer Network
Alternatively, if you do not have a local installer that you want to use, we have a national network of partner installers, all approved under our MCS umbrella scheme, who we can introduce you to to complete the installation of the heat pump system. All the partner installers within our network have experience installing heat pump systems, meaning you can expect a quality installation and a joined up approach.
Heat Pumps Made Easy
Our aim is to make installing heat pumps the obvious choice for your project. We know that you want high-quality, bespoke heat pump for your project that is commissioned correctly, and maintained for optimum performance through it’s life.
All we need from you to get the ball rolling with a project is a set of plans for your project. From there we’ll be able to provide you with an equipment specification right away.
WHAT WE PROVIDE
A package price for design, supply, commissioning and MCS certification
An optional quotation for a bespoke underfloor heating solution, should you require it
Heat loss calculations in accordance with MIS-3005
Detailed performance estimate
Room-by-Room Radiator / UFH schedule
Ground loop sizing (if applicable)
Plant schematic
Lifetime telephone technical support
Free heat pump installation training for your local installer or
Access to our nationwide network of partner installers
Inspection and commissioning by a local, in-house engineer
Full handover pack including MCS certificate, Building Regulations certificate, insurance-backed guarantee, user manual and technical documentation.
RHI application support
Minimum 5 year parts and labour warranty
Full design liability and professional indemnity
Ongoing service and maintenance options from our in-house engineers
Contact Alto Energy
Send your enquiry to info@altoenergy.co.uk, or call 01993 220699 to speak to one of our account managers.
Follow us on social media:
