Why Heat Pumps Don't Always Mean Going It Alone
Robbie and the team at Shoosmith Heating and Plumbing were primarily traditional boiler installers before new build regulations pushed them toward heat pumps. Rather than pursuing MCS accreditation independently for a small part of their workload, they joined our Alto Assured Partner Installer network in 2022 and completed our free heat pump training course. We caught up with Robbie to hear how that decision has worked out.
WHY THE UMBRELLA SCHEME MADE SENSE
For installers like Robbie, where heat pumps are one part of a broader gas and plumbing business, pursuing MCS accreditation independently rarely makes sense. The certification, ongoing compliance, and admin overhead are hard to justify against occasional installs.
That's exactly the gap Alto Assured is built for, giving installers full MCS-compliant support without needing to become accredited themselves.
Why do you install heat pumps rather than just conventional boilers?
Initially it was a requirement on the new build properties we had secured with the higher insulation values, but now we have installed heat pumps in renovations.
What do you like about our Alto Assured MCS Umbrella Scheme?
Alto Energy has provided us with a complete start-to-finish package, giving our company the confidence, knowledge and logistical support to carry out heat pump installations time and time again.
Would you recommend Alto Energy to other installers, and why?
Yes, and already have many times. Knowing other heating engineers, I was confident that they could follow the same processes that we followed with Alto Energy and would be installing heat pumps in no time.

