Shoosmith Heating and Plumbing Ltd Partner with Alto Energy on Heat Pump Projects

Why Heat Pumps Don't Always Mean Going It Alone

Robbie and the team at Shoosmith Heating and Plumbing were primarily traditional boiler installers before new build regulations pushed them toward heat pumps. Rather than pursuing MCS accreditation independently for a small part of their workload, they joined our Alto Assured Partner Installer network in 2022 and completed our free heat pump training course. We caught up with Robbie to hear how that decision has worked out.

Complex mechanical room setup with insulated pipes, gauges, valves, and multiple hot water cylinders connected to a central heating control system
Commercial mechanical room with integrated heating and hot water system
Compact plant room installation featuring a McDonald SteelFlow hot water cylinder
Samsung outdoor heat pump unit installed on a concrete base
Rear view of an outdoor heat pump unit with insulated refrigerant pipes securely connected and routed through a timber-clad exterior wall

WHY THE UMBRELLA SCHEME MADE SENSE

For installers like Robbie, where heat pumps are one part of a broader gas and plumbing business, pursuing MCS accreditation independently rarely makes sense. The certification, ongoing compliance, and admin overhead are hard to justify against occasional installs.

That's exactly the gap Alto Assured is built for, giving installers full MCS-compliant support without needing to become accredited themselves.

Installer Q & A

Why do you install heat pumps rather than just conventional boilers?

Initially it was a requirement on the new build properties we had secured with the higher insulation values, but now we have installed heat pumps in renovations.

What do you like about our Alto Assured MCS Umbrella Scheme?

Alto Energy has provided us with a complete start-to-finish package, giving our company the confidence, knowledge and logistical support to carry out heat pump installations time and time again.

Would you recommend Alto Energy to other installers, and why?

Yes, and already have many times. Knowing other heating engineers, I was confident that they could follow the same processes that we followed with Alto Energy and would be installing heat pumps in no time.

Don't want to become MCS Accredited?

See how Alto Assured lets installers offer heat pumps without pursuing MCS accreditation themselves.

Learn about Alto Assured