Heat Pump Services for Scotland
We are very excited to announce that we have taken on a new engineer in Scotland, as well as opening a new branch in Scotland! So if you have a project in Scotland and you’re considering heat pumps, or you have a heat pump already and require a service before the Winter, get in touch today, or read on to find out more…
Get In Touch Today
Are you considering the installation of a heat pump in Scotland? Or do you already have a heat pump and require a reliable service and maintenance partner?
What’s Taken So Long?!
To date, the locations of our existing engineers has not been conducive to offering the level of service we would like in Scotland. Given the number of existing IVT and Mitsubishi customers, as well as the opportunity for new heat pump installations in Scotland, recruiting an engineer and establishing a greater presence in Scotland has been something that we have been keen to do for quite some time. Through a combination of economic uncertainty, as well as not being able to find the right people who fit our culture and technical expectations, it has taken longer than we would have liked to improve our offering in Scotland.
However, we have now been able to recruit an engineer that meets these requirements, and as such we’ve decided that there is no greater time than the present to open our Scottish branch in order to deliver sales, maintenance and service offerings to heat pump customers in Scotland.
What Do We Offer?
We will now be offering the full range of our services to customers in Scotland. This includes:
Design, supply, commission and MCS accreditation for ground source and air source heat pumps
Repair and warranty work for IVT and Mitsubishi heat pumps
Regular servicing of IVT and Mitsubishi heat pumps
Service plans for IVT and Mitsubishi heat pumps
Our exclusive IVT insured warranty plans
IVT and bosch Heat Pumps
Alto Energy is the UK distributor for IVT Bosch heat pumps. We hold UK stock of the full range of IVT heat pumps and spare parts, which are all readily available for same-day dispatch. We also administer warranties for IVT customers in the UK, so if you have a manufacturer warranty then we are people to speak to if any work needs doing under that warranty. Our engineers are all fully trained with the IVT equipment, and are therefore best placed to carry out the service and maintenance of your IVT heat pumps.
MITSUBISHI ECODAN BUSINESS SOLUTIONS PARTNER
Alto Energy is a business solutions partner for Mitsubishi Ecodan heat pumps. This means customers benefit from a 5-year warranty (extendable up to 7 years at point of order) on Mitsubishi Ecodan air source heat pump supplied by us. We are also approved service partners, and therefore well placed to carry out the service and maintenance of your Mitsubishi Ecodan heat pump.
Introductory Offer
As you can imagine, now that we have opened in Scotland we are keen to provide our services to as many customers as possible. To this end we have an Introductory Offer on our service plans:
£27 PER MONTH
3 MONTHS FREE
All Service Plans anywhere on mainland Scotland
Our service plans include
Annual service of your heat pump, which ensures compliance with RHI requirements and manufacturer warranty conditions
Unlimited call-outs in the event your heat pump experiences a breakdown (subject to excess fee)
Unlimited telephone technical support
10% discount on manufacturer parts that might be required
In order to go on to a service plan, we need to carry out a First Service of your heat pump. Get in touch today to find out more.