Product Information

Summer Service Event 2023

Summer Service Event 2023

We’re excited to launch our 2023 Summer Service Event. This summer, book a heat pump service with one of our experienced heat pump engineers for just £195 + VAT. If you want total peace of mind for your heat pump, take advantage of our service plan offer and receive the first 3 MONTHS FREE. To book a service or to enquire about our service plans please call us on 01993 220699, or make an enquiry through the website.

How To Clean The Filter For Your Samsung Air Source Heat Pump

How To Clean The Filter For Your Samsung Air Source Heat Pump

Air source heat pumps are becoming increasingly popular in many UK households for their energy efficiency and low carbon emissions. However, to ensure their optimal performance, it is important to regularly clean, maintain and service them. One of the key things you can do as a Samsung air source heat pump owner is to keep the filter clean.

What Are The Benefits Of Underfloor Heating?

What Are The Benefits Of Underfloor Heating?

In addition to being heat pump specialists, we are also experts at designing and supplying underfloor heating systems that maximise performance, in unison with your new, energy efficient heat pump. So why choose underfloor heating over a traditional radiator system? Let us explain.

Can Anti-Freeze Valves Replace Glycol in a Heat Pump System?

Can Anti-Freeze Valves Replace Glycol in a Heat Pump System?

Anti-freeze valves and glycol are two different components that serve similar purposes in a heat pump system. Glycol is a type of anti-freeze that is commonly used in heat pump systems to prevent the water in the system from freezing in cold weather. Glycol is specifically designed to lower the freezing point of water, which is necessary to prevent damage to the system in cold conditions. Anti-freeze valves, on the other hand, are designed to automatically open and drain out the water within the system when the water drops below a certain temperature.

SETTING YOUR SAMSUNG Gen6 HEAT PUMP TO RUN ON THE BACK UP IMMERSION HEATER

SETTING YOUR SAMSUNG Gen6 HEAT PUMP TO RUN ON THE BACK UP IMMERSION HEATER

In the rare event that your Samsung Gen6 stops working and leaves you without hot water, you can use the heat pump control panel to turn on the immersion heater to produce hot water. The immersion heater is essentially a back up electric boiler that can produce hot water at times of need. It should not be left running permanently and should be used sparingly due to the significant increase in costs.

Heat Pump & Hot Water Cylinder Range - stock available this Autumn & Winter!

Heat Pump & Hot Water Cylinder Range - stock available this Autumn & Winter!

The last few Autumns and Winters really have been a bit crazy when it comes to heat pump and hot water cylinder stock. Before the pandemic hit, most manufacturers had no ongoing stock issues however from 2020 onwards there has been a dramatic change, meaning we can no longer assume there will never be any issues with the supply chain. We therefore decided to make a big change to our distribution strategy. We extended our warehouse capacity so that we could significantly increase the quantities of both heat pumps and hot water cylinders from various manufacturers so that we could hold in stock ourselves.

Alto Energy and Powervault Become Affiliate Partners

Alto Energy and Powervault Become Affiliate Partners

Powervault and Alto Energy share a commitment to helping UK households dramatically reduce their carbon footprint and help drive toward Net Zero; because of this shared vision we have agreed to work together as affiliate partners, giving our respective customers access to the associated technology of another trusted UK supplier.

Our Range of Air Source Heat Pumps

Our Range of Air Source Heat Pumps

Here at Alto Energy, we’re always reviewing the product range that we offer our customers. Every project is different, meaning that the same product will not always be suitable to the application. Furthermore, supply chain diversity has never been more important than in 2022. The heat pump industry is a victim of the global chip shortage, as well as the more general materials shortages that have affected many industries.